Correspondence through the Phone

Phone Etiquette

We've all had a bad phone experience. Whether you've been put on hold for 20 minutes or you couldn't hear your friend due to background noise, bad phone etiquette can ruin a conversation.

Most college students use their cell phones instead of a landline telephone. While this is more convenient, cell phones are often the source of bad etiquette in public. When using a cell phone outside your home, follow these guidelines to ensure that you don't offend others around you: