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2000
S. Camille Broadway.
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A policy for policing credibility
Examples of site policies
Setting policies about Web content is the easiest way to keep out of the
minefield of
ethical concerns. First it guides each reporter the same way through sticky
situations on the
Web. Second, it demonstrates to the reader that someone in the organization
is thinking
about what's going online before it has been thrown on a page. It's a
contract with users
that the Web site is providing the most credible information it can.
Not every online news provider posts its editorial policy but those that
do have several
common concerns:
- Disclosure: More and more news Web sites are owned by other news
outlets or by businesses with other, often more commercial, interests in
the Web. Being up
front about these entanglements lets readers judge potential biases for
themselves.
- Advertisements: Advertisements should be displayed in a way that
they are
not confused with content. Special advertising sections should be
prominently marked as
such.
- Corrections: News organizations need to set policies about
corrections.
Unlike a newspaper, corrections can often be corrected before many readers
have accessed
the page. Unfortunately, this ability to change things seamlessly also may
encourage news
sites not to post corrections. In addition to changing the original
content, some sites post
corrections in another section of the site. Other news organizations mark
each story that has
been corrected.
- Linking: Because a news site can link to both other sources and to
advertisers, a clear linking policy is helpful to readers to tell them when
or if the linking has
been paid for and how the site intends to deal with potentially offensives
links from news
stories. For example, if the story is about the abortion debate, what is
the Web site's policy
about linking to anti-abortion sites with potentially disturbing pictures
of fetuses? If the
news site is reviewing software, what is the Web site's policy about
linking to the software
manufacturer?
- Privacy: Reading the newspaper, listening to the radio and watching
television are fairly anonymous activities, not so with reading news
online. Because of
technology like "cookies," Web sites can track information about users.
Policies need to
state what type of information is being collected, how it is being
collected and who will see
and use the information.
Sites with a plan
Here are examples of online policies:
           
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