Advertising and the ambiguity of product experience
(Hoch and Ha, 1986)
- Advertising has dramatic effects on perceptions of quality
when consumers have only ambiguous evidence on a certain product.
- Advertising influences consumers' quality judgments
by affecting the encoding of the physical evidence.
Advertising as a signal of product quality (Tellis and Fornell, 1988)
- The relationship between advertising and quality is stronger
when quality is produced at lower cost and consumers are less responsive
to advertising.
"Market Power Theory" (Comanor and Wilson, 1974)
- High-quality image and differential advantages, established
by increased advertising exposures, reduce consumer price sensitivity
and permit a gradual increase in price.
"Information Theory" (Mitra and Lynch, 1995)
- In contrast to the market power theory, this theory argues that
advertising increases price sensitivity because advertising is used as
an efficient source of information about the existence of other alternative
brands.
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