The Mystics' staff is divided between people who work only for the Mystics and the people who also work for the Wizards during the Mystics' off-season.
The staff that only works for the Mystics are:
The Director of the Mystics oversees the business and player personnel issues, like submitting the player's W2 forms.
The Director of public relations serves as the official spokesperson for the organization and is also in charge of all media requests
The Assistant Director of public relations supports the director and is in charge of all of the Mystics' publications
The Director of ticket operations coordinates all ticket operations.
The staff that switches over to the Wizards during the Mystics' off-season consists of:
The director and assistant director make up the Mystics public relations department, as well as several interns and game-night volunteers during the season. The director of the Mystics, the vice-president of community relations and the vice-president of communications supervise the public relations department.
The public relations department is the only department, aside from the community relations department, that works with the players and operations staff daily. They assist with media requests and disseminate information about the team to the public through a variety of media outlets. The public relations department also serves as the contacts for the Mystics staff. If someone needs a player for something, such as a charity event, or needs to get something signed, they have to go through either public relations or community relations.
The overall goal of the Mystics public relations department is to make sure that the public and the media are informed about everything the Mystics are doing. This could include anything from how the team did in a game to what the players are doing around the community. In order to do their job properly, the director and assistant director communicate throughout the day by holding small meetings about current stories that were pitched, upcoming interviews and community events, and how or what the team is doing in games or practice. It is also important for the public relations department to know what the Mystics are doing with the community relations department so it can publicize the team. Therefore, they collaborate daily and hold department meetings weekly with the community relations staff to learn about the activities and events going on. The public relations department constantly seeks advice from the departments that oversee them, as well as from the MCI or Wizards public relations staff to ensure they are providing the best public relations possible to the organization.
The Mystics have six different publications and an e-mail service provided to effectively maintain good communication with their key publics, the media and the fans. These include:
The Media Orientation Handbook is for the players. It introduces them to local TV personalities and gives them tips on how to deal with the media.
The Preseason Guide, Regular Season Media Guide and Playoff/Post Season Guide are all for the media
Game Notes is also for the media and fans who like to keep up with recent statistical information and upcoming events.
The Mystics Newsletter is also for the media and fans. It highlights any upcoming events and any new happenings with the Mystics.
E-Ball is a fan-based Internet e-mail account that fans can sign up for that comes directly from the front office. It provides the inside news about the team and any special events or ticket promotions.